Shift Information

Each shift card contains detailed information like:

• Community Logo and Name
  Shows the branding and name of the Community.
• Completed Documents Icon (Top Right Corner)
  A quick visual indicator that shows if all required documents are submitted.
• Hot Shift Icon
  A fire icon shows the shift the shift was posted recently and needs to be filled quickly. Picking it up may improve your HERO reliability score.
• Estimated Earnings per Shift
  The expected pay for completing that shift.
• License Types (Primary and Alternative)
  Lists the license(s) required or accepted for that shift.
• Shift # ID
  A unique identifier used to reference the shift.
• Shift Date & Time
  The exact day and time when the shift starts and ends.
• Community Address
  The full physical location of the Community.
• Telephone Number
  A direct contact number for the Community.
• Shift Requirements
  Some shifts may require specific documents, such as proof of COVID-19 vaccination or other training.
• Task Details Tab 
  Describes the job duties and expectations for that shift. This is written by the Community.

• About Community Tab

This section shows you more information about the Community, including:

• Heart Score
  A visual or number-based score showing the Community’s engagement and satisfaction.
• Overall Rating:

The rating categories include:

• • Welcoming
  • Adequately Staffed
  • Clear Direction
  • Teamwork

• Welcome Message
  A friendly message from the Community to help you feel prepared.
• Requested Attire
  Dress code or uniform instructions for the shift.

• Where to Park / Check-In Process
  Directions for parking and how to check in when you arrive.
• Location
  A map view of the Community’s location.
  Includes a button to Open Location in Maps for easy navigation. (Scroll down to find this option.)

• Apply Now Button
  A button you can tap to apply for the shift.

This section helps you gather all the information you need before arriving at your shift, so you can feel confident and prepared.